Can I set my own gaming limits on qg99?

Yes, on qg99 you can set all three limits yourself — deposit limit, loss limit, and session time limit. You can adjust these at any time from your account settings. Reducing a limit takes effect immediately, while increasing one has a security waiting period.

Will my balance be safe if I use Self-Exclusion?

Yes, your account balance remains completely safe during the self-exclusion period. Once the self-exclusion period ends, you can withdraw your funds as normal. No gaming or betting will be possible during this time.

Someone I know may have a gaming addiction — how can I help?

Reach out to qg99 Support and describe the situation. We will take the necessary steps on the relevant account. We also strongly recommend seeking professional mental health support.

Is it possible for anyone under 18 to play on qg99?

Absolutely not. qg99 enforces strict age verification at registration. No one under 18 can create an account or play any games. If an underage account is detected, it will be closed immediately.

Can gaming be a reliable source of income?

No. qg99 is clear that gaming or betting is not a reliable source of income. It is entirely a form of entertainment. Relying on gaming to make a living can lead to serious financial hardship.

Are the responsible gaming tools on qg99 available for free?

Yes, all of qg99's responsible gaming tools — deposit limit, loss limit, session time, cool-off, and self-exclusion — are completely free to use. There are no additional charges for using any of these features.

qg99 | Responsible Gaming — Play Safe and Stay in Control

Our Commitment

Qg99 Responsible Gaming Features

We believe every player's safety and mental well-being deserves the highest priority.

Setting a Deposit Limit

On qg99, you decide how much you deposit daily, weekly, or monthly. Once set, the limit cannot be increased before the specified period ends — keeping you protected from overspending.

Time Limits & Breaks

Extended gaming sessions can take a toll on your health. qg99 lets you set a daily session time limit and automatically alerts you when that limit is reached. A cool-off break feature is also available.

Voluntary Account Break

If you feel you need a break, qg99 lets you temporarily suspend your account for any period from 24 hours up to 6 months. This feature is entirely in your hands.

Permanent Self-Exclusion

If you feel that gaming is having a negative impact on your life, qg99 gives you the option to permanently close your account. Once this decision is applied, you will not receive any promotional communications either.

Gaming History Review

From the qg99 dashboard, you can review your betting history, win/loss records, and total spending at any time. Understanding your own patterns is the first step toward responsible gaming.

24/7 Support & Guidance

If you have any concerns about gaming, the qg99 Support team is always ready to help. Our trained team will guide you toward the right steps and connect you with specialist support if needed.

Table of Contents

What is Responsible Gaming
Why It Matters
Healthy Gaming Habits
Warning Signs
Set Limits
Family & Loved Ones
qg99's Commitment

Keep in Mind: Gaming on qg99 is for entertainment only. We strongly urge all users not to treat betting as a way to solve financial problems.

1 What is Responsible Gaming?

Responsible Gaming means enjoying gaming or betting in a way that does not negatively affect your daily life, family, finances, or mental health. qg99 believes gaming can enrich people's lives — but only when it is approached mindfully and in a controlled manner.

Responsible Gaming means knowing when to play, how much to play, and when to stop. It is not a restriction — it is a sign of a healthy mindset. At qg99, the culture of responsible gaming is not just a set of rules; it is the core philosophy of our entire platform.

We want every user to enjoy gaming, but never feel that it has become a compulsion or an addiction. qg99's responsible gaming policy is built in accordance with international standards.

2 Why is Responsible Gaming important?

Online gaming and betting are growing rapidly in Bangladesh. However, many people are unaware of how uncontrolled gaming can gradually become harmful. qg99 wants every user to be informed about these risks:

Financial risk: Betting beyond your means can deplete your savings and put you at risk of falling into debt.
Stress and Anxiety: Many people experience significant stress when trying to chase their losses, which can have a serious impact on their health.
Family Relationships: Spending excessive time and money on gaming can create distance between you and your family.
Impact on your career: Gaming addiction can cause you to neglect your professional responsibilities.
Physical Health: Prolonged screen time can negatively affect your sleep, eyesight, and overall physical health.

Qg99 takes all of this seriously, which is why our platform includes tools designed to help you stay in control at all times.

3 How to Build Healthy Gaming Habits

Responsible Gaming is not about quitting — it is about building healthy habits. Keep the following tips in mind while playing on qg99:

Set a Budget

Decide how much you are willing to spend before you start playing. Do not exceed that budget — whether you are winning or losing.

Stick to Your Time Limits

Decide how long you will play each day before you start. Set a timer and make sure to take a break when it goes off.

Do not play on impulse

Avoid gaming when you are angry, frustrated, or have been drinking. Play only when you are calm and clear-headed.

Do not chase your losses

Resist the urge to chase losses by placing larger bets. This only leads to even greater losses.

Treat It as Entertainment

Think of gaming as entertainment, not a source of income. A win is a bonus; a loss is the cost of the fun.

Make time for other activities

Spend time with family, friends, hobbies, and exercise. Don't let gaming become your only source of enjoyment.

4 Warning Signs of Addiction

If you notice the following signs, your gaming may be heading toward addiction. qg99 urges you to seek help right away:

Continuing to play after a loss: You cannot stop even after suffering significant losses.

Hiding your gaming from family or friends: You are hiding how much you play from others.

Borrowing money to fund gaming: You are taking on debt or draining your savings to keep betting.

Feeling restless or uneasy when not playing: You feel irritable or anxious when you are not gaming.

Disruption to work or studies: Gaming is causing you to neglect your daily responsibilities.

Repeated failed attempts to stop: You have decided to stop many times but still cannot.

What to do if you notice these signs: Contact qg99 Support or use the self-exclusion tool.

Important: If three or more of the above signs apply to you, please contact qg99 Support immediately. We will help without judgment.

5 How to Set Limits on qg99

You can easily set various limits through Account Settings on qg99. Here is a step-by-step guide:

Deposit limit: Set a maximum deposit amount on a daily, weekly, or monthly basis. Decreasing your limit takes effect immediately; increasing it requires a 7-day waiting period.
Loss Limit: Set the maximum loss you are willing to accept within a given period. Once that limit is hit, the system will automatically stop all betting activity.
Session Time Limit : Set the duration of each gaming session in advance. You will receive a warning when your time is up.
Cool-off period: Take a temporary break from 24 hours up to 6 weeks. You will not be able to log in during this period.
Self-Exclusion: You can suspend your account for a set period or permanently. Once activated, this cannot be reversed before the designated time has elapsed.

All limits are completely free to set and can be adjusted at any time. The qg99 Support team is available to assist you whenever needed.

6 Advice for Family & Loved Ones

If you think someone close to you may be struggling with gaming addiction, qg99 recommends taking the following steps:

Approach the Conversation with Empathy: Rather than placing blame, calmly share your concerns and let them know you are there for them.
Gather information: Learn about gaming addiction so you can offer the right kind of support.
Seek Professional Help: Consult a mental health professional or counselor.
Let qg99 know: If you contact our Support team, we will take the necessary action on the relevant account.
Take care of yourself too: Supporting a loved one through addiction is tough — make sure you are looking after your own mental health as well.

Qg99 believes that family involvement plays the biggest role in overcoming addiction, which is why we treat family concerns with the utmost seriousness.

7 qg99's Commitment to Responsible Gaming

Qg99 is more than just a gaming platform — we are committed to building a responsible environment. Our responsible gaming promise includes:

Age Verification: A strict age verification process is applied at registration. No one under 18 is permitted to open an account on qg99.
Transparent Information: Clear information on the odds, rules, and possible outcomes of every game is provided.
No Predatory Advertising: Promotional messages are not sent to users who have self-excluded or set limits.
Fair Gaming: All games on qg99 are powered by certified Random Number Generators (RNG).
Regular Policy Reviews: Our responsible gaming policy is regularly updated in line with international standards.

Responsible gaming at qg99 is not just a policy on paper — it is reflected in everything we do. We want every user to feel happy, healthy, and safe.

At qg99 Responsible Gaming Build a Culture